Effective September 1, 2026
My Home Cares, LLC (“My Home Cares,” “we,” “our,” or “us”) operates an automated text-message reminder program for the caregivers we employ.
These terms describe what the program sends, who receives it, how consent is given, and how to stop.
1. Who receives messages
Only caregivers employed or contracted by My Home Cares who have given consent receive messages. We do not send program messages to clients, families, or the public.
Each caregiver's consent is recorded in our staff roster before any message is sent, together with the date it was given.
2. What we send and how often
The program sends one kind of message: a weekly reminder when a caregiver's required client service log has not yet been uploaded. Messages go out on Monday mornings and only to caregivers with a log still due, so most weeks a caregiver receives nothing.
You will never receive more than one reminder text per week from this program. Messages contain no marketing and no client health information.
Example: “My Home Cares: Hi Tanya, 1 client still needs last week's service log. Upload: www.myhomecares.com/login (your 6-digit code). Reply STOP to opt out.”
3. How consent is given
Caregivers agree to receive reminders in one of two ways: (a) in the secure caregiver portal after signing in with their personal code, by entering their own mobile number and choosing “Yes, text me” — the system records the date and time and sends a confirmation text; or (b) by completing our Caregiver Text Message Reminder Consent form (paper or PDF) at hire, which the office then records on the caregiver's roster record.
Consent is voluntary and is not a condition of employment. A caregiver who declines is reminded by phone or email instead.
4. How to stop or get help
- Reply STOP to any message to opt out. You will receive one confirmation text and nothing further.
- Reply HELP for help, or contact the office at (410) 231-3076 or info@myhomecares.com.
- You may also ask the office to remove consent from your roster record at any time.
5. Cost
My Home Cares does not charge for this program. Message and data rates may apply according to your mobile carrier's plan.
6. Privacy
Mobile numbers collected for this program are used only to send the reminders described here and are stored in our access-controlled staff system. We do not sell or share mobile numbers or consent information with third parties for their marketing purposes.
Our Privacy Policy at www.myhomecares.com/privacy-policy applies to information collected through our website and staff systems.
7. Carriers
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
8. Changes and contact
We may update these terms; the effective date above will change when we do.
My Home Cares, LLC · (410) 231-3076 · info@myhomecares.com · www.myhomecares.com